Training doesn't end after the class is complete. We offer follow-up floor-support by personally visiting users in their work environment. Follow-up support acts as an extension of the user's training and helps to reinforce the topics that were covered in class.         Technical application support is provided to the users in-person or via phone by answering questions related to real-work issues. Users are typically introduced to the new application immediately following training. By providing individual follow-up support, users feel assured in knowing that someone is available to answer any questions or concerns that may arise.             PerryLegal Training is available to provide help desk staff placement in either a part or full-time capacity. Our qualified consultants will assist your employees in resolving application questions and concerns. We also provide Train-The-Trainer courses to enable your help desk staff to develop the skills necessary to support users in their everyday tasks.